Privacy Policy
Effective date: 19 September 2026
This policy explains what data Resident Translator for Confluence (the "app") processes, where it is processed and how long it is kept. The app is provided by SKRD LLC, 1111B S Governors Ave STE 83251, Dover, DE 19904, USA. Contact: support@skrd.dev.
In short
- The app runs entirely on Atlassian's Forge platform and is part of Atlassian's Runs on Atlassian program: it makes no calls to servers outside Atlassian.
- Your page content never leaves Atlassian. SKRD operates no servers that receive your content and does not receive copies of it.
- Translation data is deleted automatically after 7 days.
- No analytics, no tracking, no advertising, no cookies set by the app, no sale of data.
- The app does not store Atlassian account IDs or other personal data about your users.
What the app processes
| Data | Why | Where and how long |
|---|---|---|
| Content of a page you choose to translate | To translate it. The app reads the page through the Confluence API with your permissions and splits it into parts. | Sent to language models hosted by Atlassian on the Forge platform (Forge LLMs). Parts and their translations are kept in Atlassian's app storage for your site and deleted automatically after 7 days. |
| The translated page | The result of the translation. | Created as a child page in your Confluence, with your permissions. It is your content and stays until you delete it. |
| Glossaries and "never translate" lists | To apply your terminology. | Atlassian's app storage for your site, until you change or delete them or uninstall the app. |
| Link between a page and its translation (page IDs and title) | So that re-translating updates the same page instead of creating a copy. | Atlassian's app storage for your site, until the app is uninstalled. |
| Usage counts (numbers of characters per job) and related dates, such as when the Advanced plan was first used | To calculate your monthly allowance. | Atlassian's app storage for your site, until the app is uninstalled. |
| Number of users in the default Confluence access groups | To calculate your allowance. Only the count is stored, not who the users are. | Atlassian's app storage for your site, refreshed daily. |
Language models
Translation is performed by language models that Atlassian provides to Forge apps (Forge LLMs), under Atlassian's terms. According to Atlassian, these models are hosted on Atlassian's platform using Amazon Bedrock, and data does not leave the Atlassian platform. The app does not use your content to train any model.
Diagnostic logs
The app writes technical logs that are stored by Atlassian and available to SKRD for troubleshooting. They contain technical codes, for example which automatic check a translated part failed. They do not contain your page content.
Licensing information from Atlassian Marketplace
When your organization evaluates or buys the app through Atlassian Marketplace, Atlassian shares licensing information with SKRD, such as your organization name and technical and billing contact details. We use it only to manage your license and to provide support. Payments are processed by Atlassian; SKRD does not receive your payment card details.
Sub-processors
Atlassian hosts the app, its storage and the language models, and processes Marketplace billing. See Atlassian's Privacy Policy and Atlassian Trust Center. SKRD uses no other sub-processors for the app.
Retention and deletion
- Translation job data: deleted automatically 7 days after the job.
- When the app is uninstalled, Atlassian marks its storage for your site as deleted, keeps it for 28 days according to Atlassian's data retention policy, and then deletes it.
- Translated pages are ordinary Confluence pages and are not deleted with the app.
Your rights and requests
To ask about your data or to request deletion, email support@skrd.dev. Most data can also be removed by your Confluence administrators directly: delete the glossary text in the app settings, or uninstall the app.
Changes
If this policy changes, we will update it on this page and change the effective date above.